The debacle – thanks to a faulty Google SEO algorithm that meant the fake came up instead of the real slogan, "Always fresh. Always tasty" – took social media by storm, sparking much amusement from tweeters.
The hashtag #FixGreggs was quickly tagged to the issue, with the bakery chain dextrously taking control of the situation with quick-fire and humorous responses from its own Twitter handle.
User @samhesling1 tweeted: "Have you seen what shows up on your company logo when you google search Greggs?"
@GreggstheBakers Have you seen what shows up on your company logo when you google search Greggs?
— Sam Hesling (@samhesling1) August 19, 2014
Greggs responded that it had.
@samhesling1 we certainly have! Praying to the google gods it gets fixed soon!
— Greggs (@GreggstheBakers) August 19, 2014
Google apologised to Greggs with a tweet featuring a picture of Homer Simpson eating doughnuts while working at his nuclear power station, explaining "we’re on it. Throw in a sausage roll and we’ll get it done ASAP".
Sorry @GreggstheBakers, we're on it. Throw in a sausage roll and we'll get it done ASAP. #fixgreggs pic.twitter.com/THXuMubrQq
— Google UK (@GoogleUK) August 19, 2014
Greggs entirely entered the spirit of social banter, replying to Google with the offer of doughnuts and the words: "Hey @GoogleUK, fix it and they're yours!!!"
Hey @GoogleUK, fix it and they're yours!!! #FixGreggs pic.twitter.com/d5Ub7qtrLG
— Greggs (@GreggstheBakers) August 19, 2014
Google subsequently fixed the issue, leading Greggs to proclaim "WE LOVE YOU GOOGLE!!!!", while the bakery chain drew a line under the mix up with an image of the Google logo made from sausage rolls and the words, "Maybe those kind folks @GoogleUK could give us the doodle tomorrow?"
Aaaand relax! Maybe those kind folks @GoogleUK could give us the doodle tomorrow? pic.twitter.com/IerRUVW0Z8
— Greggs (@GreggstheBakers) August 19, 2014
