Et tu, Gustavo?

J. Walter Thompson's new CEO was supposed to be a new kind of executive. Which is why I thought I couldn't believe my ears

The tape wasn’t rolling yet when Gustavo Martinez said something I literally couldn’t believe.

I was at JWT's midtown flagship to interview Martinez as he reflected on his one-year anniversary as chairman and chief executive of J. Walter Thompson, one of the biggest advertising companies in the world. We were seated at his desk, making small talk about our lives as I fished around for my notebook and recorder.

In passing, he told me he had moved to Westchester briefly, but it hadn’t worked out.

"Too many Jews," I thought I heard.

But no, he didn’t say that. Did he? Obviously not. This was the chief executive of the world’s oldest advertising agency, a polished, media-trained executive talking to a reporter on the record. Clearly that’s not what he said.

Besides, his communications director, Erin Johnson, was sitting right there.

I dismissed it immediately. Some combination of my hearing loss and his rapid-fire, thickly accented speech, I decided. I put it out of my mind and moved on. Frankly, I never thought of it again. 

Then came news this morning that Johnson had filed a discrimination lawsuit against JWT and Martinez, claiming he regularly made vile comments about raping her and other female staffers. That he joked about black people being "monkeys." And that he had complained about "fucking Jews."

And once, the lawsuit said, he told a reporter he disliked Westchester because it had "too many Jews."

The advertising industry is no stranger to racism and misogyny. People who only know the business from "Mad Men" could be forgiven for thinking they were founding principles. And lord knows the marketing world still has a lot of diversifying to do. Just this week, the Marketing Hall of Fame announced its three latest inductees. Was anyone surprised to see they were all male and white?

Martinez, who vehemently denies the allegations, was supposed to be a step in the right direction. Born in Buenos Aires, raised between Italy and Canada, and now the boss of adland’s oldest institution, he was touted as the new face of advertising in America. He even hit all the right notes during our talk.

"I consider myself global, and I want to consider this company global, because that is one of the added values that we can offer to the clients," he said.

Over the past few hours, private conversations with past and present colleagues of Martinez have revealed no other instances of outrageous remarks. But those conversations have also revealed less shock than one might expect. Love him or hate him, Martinez has a reputation for not being politically correct — at least not in the way Americans are accustomed to.

Indeed, at Advertising Week last year, 30 minutes into a panel discussion on "The Latin Spring," the moderator called him out for stereotyping Latinos.

"We are — I’m sorry — we are very rich in terms of experience, in food, is amazing, in wine, in dancing, in singing, so yes … " he said.

"Well those are all a little stereotypical," the moderator interrupted.

"Well yes, but is good one," Martinez replied.

Stereotyping anyone is generally a bad idea. It prevents us from seeing the person sitting right in front of us. It’s a lesson that Martinez needs to learn, and I'm glad I was reminded of. Being global and saying all the right things doesn't make you a respected leader. Acting like one every day — that's what it takes. 

Subscribe today for just $116 a year

Get the very latest news and insight from Campaign with unrestricted access to , plus get exclusive discounts to Campaign events

Become a subscriber


Don’t miss your daily fix of breaking news, latest work, advice and commentary.

register free